English, Arabic, Hindi, Urdu
I am an innovative Finance professional with a dynamic career of 18+ years in Collections, Recovery and Receivables that includes Corporate/ Personal loans, Credit Cards, Auto Loans and Asset Loans. I have made a strong commitment to offering exemplary client service in all aspects of Banking operations. My position as Receivable Manager here at Kingston Data & Credit and my previous position as Senior Collections Manager for a reputable Banks and Finance companies in UAE has given me a definite edge in helping institutions recover funds for their customers and stakeholders. I have highly analytical and strong conceptualization skills, and the ability to translate strategies effectively to an implementable plan. My main areas of expertise include Deep knowledge and experience in all Collections operations including negotiations, setting team targets, reducing DOS, and increasing recovered revenues, A commitment to offer exemplary service in answering queries, following up on complaints and working closely with auditors, A history of managing teams of up to 35 to perform at a high level of productivity and to delivery on goals and metrics to help meet objective. Strong computer and documentation skills using CRM systems to capture customer interactions to increase effectiveness in recovering revenue. I also speak multiple languages (English, Arabic and Hindi or Urdu).
873-800-1046 | Toll Free: 855-758-4644